Terms of Service

These terms are a contract between you and CanAdd, a company operating from the State of Florida, United States. They govern your use of the CanAdd website, application and related services. By creating an account, buying a plan or buying audit credits you accept them.

If you accept on behalf of a company, you confirm you have authority to bind that company, and references to you include that company.

You must be at least 18 years old and able to form a binding contract. CanAdd is sold for business use by government contractors and their advisers. It is not a consumer product and is not intended for personal, family or household purposes.

You must give accurate registration details, keep your credentials secure and stay responsible for activity under your account. Team members added to your workspace count against the seat limits of your plan.

Paid plans are sold as monthly or annual subscriptions and renew automatically at the then current price until you cancel. By subscribing you authorize CanAdd, through our payment processor Stripe, to charge your payment method on each renewal date.

Each subscription includes a stated number of proposal audits per billing cycle. Included audits reset at the start of every cycle and do not roll over. Cancel at any time from Billing. Cancellation stops future charges and your access continues until the end of the period you already paid for.

We may change plan pricing. Price changes apply from your next renewal and we will give notice before they take effect.

You can buy a single proposal audit as a one-time purchase without a subscription. A credit is added to your company workspace once payment clears and is consumed when an audit is run.

One-time credits are attached to the purchasing company workspace, are not transferable and cannot be exchanged for cash. Unused one-time credits expire twelve months after purchase. Reopening, re-reading, exporting or sharing a report you already generated never consumes another credit.

Do not upload classified, export-controlled or unlawfully obtained material. CanAdd is a commercial platform and is not accredited for classified or CUI-restricted handling.

Do not attempt to access another workspace's data, probe or interfere with the service, scrape it, resell raw platform output as a standalone product, or use the service to build a competing analysis product. We may suspend or terminate accounts that do.

CanAdd provides analysis, readiness checking and workflow tooling. It reads documents you provide, compares them to the profile you maintain and produces scores, extracted requirements, compliance matrices and recommendations.

CanAdd does not provide legal, procurement, accounting or bid advice, and no attorney-client or consulting relationship is created. Output is decision support generated in part by automated systems and can be incomplete or wrong. We make no guarantee of contract award, of eligibility for any solicitation, or of the accuracy of any score. You remain responsible for reading each solicitation, verifying every requirement and for anything you submit to a contracting officer.

Solicitations, company documents, proposal material and profile data you upload remain yours. You grant CanAdd only the licence needed to host, process and display that material to you and your workspace members, including transmitting it to the processors listed in our Privacy Policy so we can produce your results.

We do not sell your content and we do not use it to train third-party models. You can delete individual documents, analyses and proposals at any time, and request full deletion at support@canadd.io.

The service is provided as is and as available. To the maximum extent permitted by law, CanAdd disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted operation. Third-party sources such as SAM.gov may be delayed, incomplete or unavailable, and data shown is only as current as those sources.

To the maximum extent permitted by law, CanAdd is not liable for lost bids, lost profits, lost revenue, lost data, or any indirect, incidental, special, consequential or punitive damages. Our total aggregate liability for any claim relating to the service is limited to the amount you paid CanAdd in the twelve months before the event giving rise to the claim.

You may close your account at any time. We may suspend or terminate an account for breach of these terms, non-payment, or suspected fraud or abuse. On termination your right to use the service ends immediately; we will delete workspace data as described in the Privacy Policy, keeping records we must retain for accounting and fraud purposes.

We may update these terms. Material changes will be announced in the product or by email before they take effect, and continued use after the effective date means you accept the updated terms.

These terms are governed by the laws of the State of Florida, United States, without regard to conflict of law rules. You and CanAdd agree to the exclusive jurisdiction of the state and federal courts located in Florida for any dispute that is not resolved informally. Before filing, contact support@canadd.io so we can try to settle the matter directly.

Questions about these terms: support@canadd.io.